GRM Networks is accepting applications for two Customer Service Representatives in our Leon, Iowa office. Our Customer Service Representative interacts with customers and potential customers, promotes and sells new and existing GRM Networks and ChatMobility products and services, receives trouble reports and over the counter payments, collects unpaid accounts, and other duties as assigned.
CSRs must be sales minded with the ability to market GRM/ChatMobility goods and services and must be able to establish and maintain accurate records; maintain confidentiality of customer information; and operate office equipment such as computers, printers, and multi-line phone systems. Other requirements include the ability to work in a fast-paced environment with frequent interruptions; understand and provision telco switch and various networkable devices; assist customers with new technology such as smart phones, tablets, and other wireless devices; communicate with the public and co-workers; handle upset customers with patience and understanding; lift up to 40 pounds occasionally; and work overtime when required. A high school diploma or GED is required and previous experience is preferred. GRM service area residency preferred.
Apply by January 20, 2017 at the GRM Networks business offices in Leon, IA or Princeton or Bethany, MO; print this application; or send a resume/application to: GRM Networks, Attn: Human Resources, 1001 Kentucky, Princeton, MO 64673 email@example.com
GRM Networks is accepting applications for a Sales Representative based in our Princeton, Missouri office. The Sales Representative is responsible for expanding sales on our entire product line and growing the customer base for the Corporation. This is accomplished by contacting existing and potential customers, building a relationship and maintaining a high level of support for these customers to ensure their needs are satisfied. This employee will generate sales leads through cold calls, customer premise visits, personal networking, and the effective use of company resources. Other duties include making product demonstrations, representing the Corporation at industry and community events, and additional duties as assigned.
The Sales Representative must be a skilled communicator with the drive to proactively pursue new sources of revenue for GRM Networks. Other requirements include the ability to understand and sell all company products, organize and prioritize multiple work assignments, and communicate with customers, employees, and various business contacts in a professional, positive, and courteous manner. GRM Networks service area residency preferred. High school diploma or GED required and degree, training and/or experience in related field preferred. Valid driver’s license and good driving record required.
Apply by January 16, 2017 at the GRM Networks business offices in Princeton or Bethany, MO or Leon, IA, print this application; or send a resume/application to: GRM Networks, Attn: Human Resources, 1001 Kentucky, Princeton, MO 64673 firstname.lastname@example.org
USDA STATEMENT OF NONDISCRIMINATION
Accessibility Options for Missouri and Iowa Customers
GRM Networks, SCC Networks and LTC Networks assists customers with disabilities who are vision- or hearing-impaired, have mobility, cognitive, or other disabilities. If you are a current customer with a disability, we can design communications solutions for you and determine whether you qualify for service discounts. We will also help you with service orders, repair services and billing questions. For customers who have difficulty reading their monthly telephone bill, they have the option of requesting their bill in large print.
Relay services are available to both Missouri and Iowa residents. Relay is a free communications service that connects individuals who are deaf, hard of hearing, or have speech disabilities with others using standard telephone equipment or telephone equipment designed for individuals with disabilities.
To use Relay Missouri or Relay Iowa, simply dial 7-1-1. A specially trained communications Assistant (CA) will answer your call and relay the telephone conversation between you and the party you are calling. All call information and conversations are confidential. Relay service is available 24 hours per day, 365 days a year. Long distance calls placed for you can be billed to you existing long distance service calling plan, collect, or with use of pre-paid calling card, carrier-calling card, or third party billing,
USDA STATEMENT OF NONDISCRIMINATION
GRM Networks is the recipient of Federal financial assistance from the U.S. Department of Agriculture (USDA). In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202)720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800)877-8339. Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
- (1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
- fax: (202) 690-7442; or
- email: email@example.com.
GRM Networks® is an equal opportunity provider and employer.
De acuerdo con la ley federal de derechos civiles y las reglamentaciones y políticas de derechos civiles del Departamento de Agricultura de Estados Unidos (U.S. Department of Agriculture, USDA), se prohíbe al USDA, sus agencias, oficinas y empleados, e instituciones que participan o administran los programas del USDA, discriminar por motivos de raza, color, origen nacional, religión, género, identidad de género (incluidas las expresiones de género), orientación sexual, discapacidad, edad, estado civil, estado familiar/parental, ingresos derivados de un programa de asistencia pública, creencias políticas, o reprimendas o represalias por actividades previas sobre derechos civiles, en cualquier programa o actividad llevados a cabo o financiados por el USDA (no todas las bases se aplican a todos los programas). Las fechas límite para la presentación de remedios y denuncias varían según el programa o el incidente.
Las personas con discapacidades que requieran medios alternativos de comunicación para obtener información sobre el programa (por ej., Braille, letra grande, cinta de audio, lenguaje americano de señas, etc.) deberán comunicarse con la Agencia responsable o con el Centro TARGET del USDA al (202) 720-2600 (voz y TTY) o comunicarse con el USDA a través del Servicio Federal de Transmisiones al (800) 877-8339. Asimismo, se puede disponer de información del programa en otros idiomas además de inglés.
Para presentar una denuncia por discriminación en el programa, complete el Formulario de denuncias por discriminación en el programa del USDA, AD-3027, que se encuentra en línea en http://www.ascr.usda.gov/complaint_filing_cust.html, o en cualquier oficina del USDA, o escriba una carta dirigida al USDA e incluya en la carta toda la información solicitada en el formulario. Para solicitar una copia del formulario de denuncias, llame al (866) 632-9992. Envíe su formulario completado o su carta al USDA por los siguientes medios:
- correo: U.S. Department of Agriculture,
Office of the Assistant Secretary for Civil Rights,
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
- fax: (202) 690-7442; o
- correo electronico: firstname.lastname@example.org.
GRM Networks® es un proveedor y empleador que ofrece igualdad de oportunidades.
FCC EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
NOTICE: It is the policy of GRM Networks to afford equal employment and business opportunities in connection with its video service operations and systems to all qualified individuals without regard to their race, national origin, color, religion, age or sex in all personnel and contracting actions including recruitment, evaluation, selection, promotion, compensation, training and termination. Any individual who believes he or she has been a victim of prohibited discrimination may notify the Equal Employment Opportunity Commission, the Federal Communications Commission or other appropriate local, state or federal agency.