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The U.S. Department of Homeland Security has issued Vulnerability Note VU#222929 that advises computer users to consider using alternative browsers such as Google Chrome and Mozilla Firefox until Microsoft fixes the security flaw.
 
A group of hackers have been exploiting the bug and targeting financial and defense companies in the U.S. It is anticipated that other hackers will rush to exploit this vulnerability before Microsoft issues a fix. Microsoft issued Security Advisory 2963983 which explains the vulnerability could allow a hacker to take complete control of an affected system, and then do things such as viewing, changing, or deleting data; installing malicious programs; or creating accounts that would give hackers full user rights.
 
Microsoft has not yet announced when a patch to deliver a fix will become available, but they did confirm the patch will not protect Windows XP users. Microsoft recently ended support for Windows XP and is trying to push XP users to Windows 7 or 8. This will be the first patch update from Microsoft that excludes Windows XP, which is still thought to run on about 1 in 4 PCs.

Recommendations

Window 7 or 8 users: Utilize another web browser, such as Google Chrome or Mozilla Firefox, until Microsoft is able to resolve the issue .
Windows XP users: Stop use of Internet Explorer going forward and select another web browser, such as Google Chrome or Mozilla Firefox, The alternate web browser should be set as your default browser as Microsoft will not be releasing a patch for Internet Explorer versions compatible with Windows XP.
 
Security vulnerabilities like this illustrate the importance of having PCs protected with antivirus solutions like SecureIT Plus to minimize risk.

 UPDATE ON CURRENT CONNECTION ISSUES

    GRM Networks takes great pride in providing excellent customer service.  Recently, our Internet network was attacked by hackers.  The malicious code attacked many of our customers who have a Comtrend 5363 router in their home or business.  If you have a Comtrend 5363 router and you have had slow or no Internet speed, it is most likely that your router has been attacked. If you have any questions as to which model of modem that you have, follow this link for modem identification, http://www2.grm.net/modemID. If you find that you have the above named modem with issues please call Internet tech. support at 1-800-721-2577 for assistance with this problem.  Some routers can be loaded with a patch to resolve the issue.  Other routers require replacement. 

     We apologize for the inconvenience, but the cyber security threats you have heard about are real.  Other Internet service providers have received this same attack.  We have taken steps to stop this current attack, but there always seems to be another way for the hackers to create problems for customers who just want their Internet service to work.  Please notify your Congressional representative and tell him/her to create tougher penalties for Internet hackers, especially from foreign countries such as China.

 

GRM Networks, SCC Networks and LTC Networks are proud to offer high-speed Internet to our customers.  Our Internet services include:

GRM Broadband 

  • Connection speeds up to 6Mbps download/ 1Mbps upload
  • 24/7 Tech Support available by calling 1-800-721-2577
  • Voice & Internet seamlessly work on one landline
  • Wireless Router & Professional Installation included by signing a 6 month contract
  • All for just $42.95 per month!

 

SuperNet 15 (residential)

  • Connection speeds up to 15Mbps download/ 3Mbps upload
  • 24/7 Tech Support available by calling 1-800-721-2577
  • Voice & Internet seamlessly work on one landline
  • Wireless Router & Professional Installation included by signing a 6 month contract
  • All for just $60.00 per month!

 

SuperNet 15 (business)

  • Connection speeds up to 15Mbps download/ 3Mbps upload
  • 24/7 Tech Support by calling 1-800-721-2577
  • Voice & Internet seamlessly work on one landline
  • Wireless Router & Professional Installation included by signing a 6 month contract
  • Starting at $79.00 per month! (call for pricing details.)

To order your service, dial 777 from a landline phone or print, fill out and mail in the GRM Internet Registration Form and Contract below.

Forms:

GRM Modem Maintenance Policy


Minimum System Requirements and Recommendations

Terms of Use

ACCEPTABLE USE POLICY

FileHopper Plus


Password Genie


SecureIT


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