Employment Opportunities

SWITCHING EQUIPMENT TECHNICIAN

 GRM Networks is looking for a highly motivated, independent working individual for a Switching Equipment Technician position in Leon. Duties required of this position are varied, including, but not limited to: install and maintain switching, transmission, network, IPTV and power equipment; perform simplex translations on digital switches; install and turn-up special access circuits; work with customers and field technicians to resolve customer issues; and other duties as assigned. This non-entry level position will require a high level of skill and telephony experience.

The Switching Equipment Technician must provide exceptional customer service, and must possess knowledge of various operating systems, Internet protocols and services, TCP/IP configurations, data networking and broadband Internet services. The position also requires the ability to work in a fast-paced environment with frequent interruptions and stressful situations; possess good verbal and written communication skills; and understand and display proficiency with personal and laptop computers, AC/DC power, electricity, and electronics. The Switching Equipment Technician must be able to lift and carry up to 70 pounds; work in temperature extremes; work Saturdays, evenings, and nights when required; and have normal/corrected eyesight and the ability to distinguish color. Valid Iowa Class C driver license is required. The successful candidate must live (or be willing to relocate) in GRM’s service territory and within 15 minutes of Leon. Prefer two year technical college degree, five years military technical training, or equivalent telephone experience in switching, transmission, power, etc.

Click HERE to view the Switching Equipment Technician job description.  Click HERE for our job application.

Applications will be accepted through January 22, 2020, or until the position is filled.  You can send your resume/application to: GRM Networks, Attn: Human Resources, 1001 Kentucky, Princeton, MO  64673 or grmhr@grm.net.

 

CUSTOMER SERVICE REPRESENTATIVE

GRM Networks is looking for a positive, enthusiastic individual for a Customer Service Representative (CSR) position in Leon. Duties required of this position are varied, including, but not limited to: interact with customers and potential customers in a courteous and business-like manner; receive trouble reports and over the counter payments; enter data accurately to establish and maintain company records; and other duties as assigned.

The Customer Service Representative must be highly motivated to provide exceptional customer service, and sales-minded with the ability to market GRM products and services.  The position also requires the ability to work in a fast-paced environment with frequent interruptions; handle upset customers with patience and understanding; possess good verbal and written communication skills; and operate business equipment and software.  Residency in GRM’s service territory is preferred.

Click HERE to view the Customer Service Representative job description.  Click HERE for our job application.

Applications will be accepted through January 17, 2020, or until the position is filled.  You can send your resume/application to: GRM Networks, Attn: Human Resources, 1001 Kentucky, Princeton, MO  64673 or grmhr@grm.net.

COMBINATION TECHNICIAN

GRM Networks is accepting applications for a Combination Technician in Ravenwood, MO.  Duties required of this position are varied, including, but not limited to: placement and maintenance of underground cables; programming and trouble shooting of various internet, IPTV, and telephone services and data networks; installation of business communications systems and residential wiring.

 The Combination Technician must be sales minded with the ability to market GRM Networks products and services.  This position requires: excellent customer service and communication skills; proficiency in use of computers and basic networking; the ability to operate hand tools, trenchers and backhoes; the ability to lift and carry up to 70 pounds; an ability to distinguish color with normal/corrected eyesight; and the ability to work in adverse weather conditions and Saturdays/overtime when required.  Residency (or relocation within a reasonable amount of time) in the GRM Networks Ravenwood district is required, and it is preferred that the technician live within 15 minutes of the reporting location in Ravenwood.    Combination Technicians must have or obtain a valid Missouri Class E driver license.  A high school diploma or GED is required and previous experience is preferred.

Click HERE to view the Combination Technician job description. Click HERE for our job application.

Applications will be accepted through January 3, 2020, or until the position is filled.  You can send your resume/application to: GRM Networks, Attn: Human Resources, 1001 Kentucky, Princeton, MO  64673 or email grmhr@grm.net.

 


USDA STATEMENT OF NONDISCRIMINATION

GRM Networks is the recipient of Federal financial assistance from the U.S. Department of Agriculture (USDA). In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202)720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800)877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

  1. (1) mail: U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410;
  2. fax: (202) 690-7442; or
  3. email: program.intake@usda.gov.

GRM Networks® is an equal opportunity provider and employer.

Spanish Translation
De acuerdo con la ley federal de derechos civiles y las reglamentaciones y políticas de derechos civiles del Departamento de Agricultura de Estados Unidos (U.S. Department of Agriculture, USDA), se prohíbe al USDA, sus agencias, oficinas y empleados, e instituciones que participan o administran los programas del USDA, discriminar por motivos de raza, color, origen nacional, religión, género, identidad de género (incluidas las expresiones de género), orientación sexual, discapacidad, edad, estado civil, estado familiar/parental, ingresos derivados de un programa de asistencia pública, creencias políticas, o reprimendas o represalias por actividades previas sobre derechos civiles, en cualquier programa o actividad llevados a cabo o financiados por el USDA (no todas las bases se aplican a todos los programas). Las fechas límite para la presentación de remedios y denuncias varían según el programa o el incidente.

Las personas con discapacidades que requieran medios alternativos de comunicación para obtener información sobre el programa (por ej., Braille, letra grande, cinta de audio, lenguaje americano de señas, etc.) deberán comunicarse con la Agencia responsable o con el Centro TARGET del USDA al (202) 720-2600 (voz y TTY) o comunicarse con el USDA a través del Servicio Federal de Transmisiones al (800) 877-8339. Asimismo, se puede disponer de información del programa en otros idiomas además de inglés.

Para presentar una denuncia por discriminación en el programa, complete el Formulario de denuncias por discriminación en el programa del USDA, AD-3027, que se encuentra en línea en http://www.ascr.usda.gov/complaint_filing_cust.html, o en cualquier oficina del USDA, o escriba una carta dirigida al USDA e incluya en la carta toda la información solicitada en el formulario. Para solicitar una copia del formulario de denuncias, llame al (866) 632-9992. Envíe su formulario completado o su carta al USDA por los siguientes medios:

  1. correo: U.S. Department of Agriculture,
    Office of the Assistant Secretary for Civil Rights,
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410;
  2. fax: (202) 690-7442; o
  3. correo electronico: proqram.intake@usda.qov.

GRM Networks® es un proveedor y empleador que ofrece igualdad de oportunidades.