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Emergency Broadband Benefit

Employment Opportunities

 Customer Service Representative

GRM Networks is looking for a positive, enthusiastic individual for a Customer Service Representative (CSR) position in our Leon, Iowa office. Duties required of this position are varied, including, but not limited to: interact with customers and potential customers in a courteous and business-like manner; receive trouble reports and over the counter payments; enter data accurately to establish and maintain company records; and other duties as assigned.

The Customer Service Representative must be highly motivated to provide exceptional customer service, and sales-minded with the ability to market GRM Networks products and services.  The position also requires the ability to work in a fast-paced environment with frequent interruptions; handle upset customers with patience and understanding; possess good verbal and written communication skills; and operate business equipment and software.  Residency in GRM Networks service territory is preferred. High school diploma or GED required.

See the Customer Service Representative job description for more information.

Applications will be accepted through January 7, 2022, or until the position is filled.  You can send your resume/application to: GRM Networks, Attn: Human Resources, 1001 Kentucky Street, Princeton, MO  64673 or grmhr@corp.grm.net.

 


USDA STATEMENT OF NONDISCRIMINATION

GRM Networks is the recipient of Federal financial assistance from the U.S. Department of Agriculture (USDA).

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

  1. (1) mail: U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410;
  2. fax: (202) 690-7442; or
  3. email: program.intake@usda.gov.

GRM Networks® is an equal opportunity provider and employer.

Spanish Translation
De acuerdo con la ley federal de derechos civiles y las reglamentaciones y políticas de derechos civiles del Departamento de Agricultura de Estados Unidos (U.S. Department of Agriculture, USDA), se prohíbe al USDA, sus agencias, oficinas y empleados, e instituciones que participan o administran los programas del USDA, discriminar por motivos de raza, color, origen nacional, religión, género, identidad de género (incluidas las expresiones de género), orientación sexual, discapacidad, edad, estado civil, estado familiar/parental, ingresos derivados de un programa de asistencia pública, creencias políticas, o reprimendas o represalias por actividades previas sobre derechos civiles, en cualquier programa o actividad llevados a cabo o financiados por el USDA (no todas las bases se aplican a todos los programas). Las fechas límite para la presentación de remedios y denuncias varían según el programa o el incidente.

Las personas con discapacidades que requieran medios alternativos de comunicación para obtener información sobre el programa (por ej., Braille, letra grande, cinta de audio, lenguaje americano de señas, etc.) deberán comunicarse con la Agencia responsable o con el Centro TARGET del USDA al (202) 720-2600 (voz y TTY) o comunicarse con el USDA a través del Servicio Federal de Transmisiones al (800) 877-8339. Asimismo, se puede disponer de información del programa en otros idiomas además de inglés.

Para presentar una denuncia por discriminación en el programa, complete el Formulario de denuncias por discriminación en el programa del USDA, AD-3027, que se encuentra en línea en http://www.ascr.usda.gov/complaint_filing_cust.html, o en cualquier oficina del USDA, o escriba una carta dirigida al USDA e incluya en la carta toda la información solicitada en el formulario. Para solicitar una copia del formulario de denuncias, llame al (866) 632-9992. Envíe su formulario completado o su carta al USDA por los siguientes medios:

  1. correo: U.S. Department of Agriculture,
    Office of the Assistant Secretary for Civil Rights,
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410;
  2. fax: (202) 690-7442; o
  3. correo electronico: proqram.intake@usda.qov.

GRM Networks® es un proveedor y empleador que ofrece igualdad de oportunidades.