Below is a screenshot of a new scam email our customers have reported receiving. The criminals have gone so far as to start using our logo and our non-discrimination statement in their fake emails, and are spoofing an email address to make it appear to be coming from GRM Networks.
THIS EMAIL IS NOT FROM GRM NETWORKS. DO NOT CLICK ANY LINKS IN THIS EMAIL. WE WILL NOT SEND UNSOLICITED EMAILS ASKING TO YOU DOWNLOAD OR INSTALL ANYTHING.
Always be suspicious and if in doubt, open a new browser window and type in the address of the site you want to visit, or call the company directly. Scammers seem to be targeting GRM Networks email customers in past months with various emails claiming to require customers to take action. You can always call our 24/7 tech support line if you have questions or concerns about your account. The number is 800-721-2577.
COVID-19 has forced most of us to make changes in the way we work, learn and entertain ourselves. If this was not challenging enough, cyber criminals are capitalizing on the current fear. Listed below are some threats you should be watching out for.
- Fake coronavirus-related websites loaded with malware (example – malicious domains that are fake versions of the Johns Hopkins coronavirus map)
- Phishing emails related to highly sought after supplies during the pandemic (example – taking orders for protective masks that they have no intention of shipping)
- Social media with misleading info and/or links to malicious sites (example – promises of vaccines or cures that don’t exist)
Debt relief scams are another form of criminal activity to watch for. This blog from the U.S. Department of Justice has been around for a few years, but still contains good information to watch for. The Federal Trade Commission has a similar blog entry that also offers good advice.
This article, from Human Resources Today, highlights the tactics of common debt relief scams and provides links and helpful information concerning legitimate debt relief options. Don’t become a victim of a scam.
Scammers use email or text messages to trick you into giving them your personal information. There are several things you can do to protect yourself. This article on the Federal Trade Commission (FTC) website gives tips on “How to Recognize and Avoid Phishing Scams”. Criminals will try to trick you into giving them your private information, and their messages will often look like they are from a company that you know and trust.
Customers have reported receiving emails claiming to be from GRM Networks. One example is an email asking them to take some action because their account is going to be suspended. Be aware that these are FRAUDULENT messages and are NOT from GRM Networks. Please do not click on the messages or give out any of your personal or account information.
It is important in this day and age to remain vigilant with your cybersecurity practices. Always remember, if it sounds too good to be true, it is probably a scam. Always delete an email if it looks suspicious or is from an unknown sender.
If you have questions concerning your email account or Internet service, please call technical support at 800-721-2577.