GRM Networks will be migrating the email accounts to the Zimbra mail platform. This migration will begin at 10:30 a.m. on Monday, March 11, 2019. You may experience delayed and/or limited access to your mailbox during the migration. Our migration team will be working diligently to ensure an expedient transition. We appreciate your patience and cooperation throughout this process.

The 24/7 TECH SUPPORT line is available if you need assistance. However, listed below are 4 items to check before you call. 

  • Make sure you entered your full email address for your username.
  • Update your shortcuts or favorites that take you to the webmail portal (
  • Refresh your email client (e.g. Outlook, Mozilla Thunderbird, Windows Live, etc.).
  • Reboot your impacted device(s).
  • Still having issues? Call the 24/7 tech support line at 1-800-721-2577.

How to Change Your Password

A safe and secure password or pass phrase is very important. If you have a weak password, you will receive an email from notifying you to change your password. Click here for instructions on how to change your password/pass phrase.

Email Client Configuration Guides and Server Settings

Listed below are the common email interfaces. Click here for the email client server  settings. Please use the information in the settings chart in conjunction with the instruction links listed below for the email interface that you use.

WINDOWS 10 / 8 / 7

Windows Live Mail, Microsoft Outlook 2007, Microsoft Outlook 2010 / Outlook 2013, Microsoft Outlook 2016 / Outlook 365, Microsoft Windows 10 Mail App,                    Mozilla Thunderbird

MAC OS X – Mac Mail 10.x


Apple iOS Devices (iPhone / iPad) iOS 11, iOS 10

Android 8.0 (Oreo), Android 7.0 (Nougat)

Tips on how to manage the JUNK FOLDER and SPAM messages.

Ten “Need-to-Know” Migration Details 

Information on the features and function of the new Zimbra mail platform, can be found in the links.

If you are looking for short “how to” videos on a function or feature of the  Zimbra mail platform, you will find several great videos under the Zimbra Collaboration – Web Client Official Training, Tips, & Tricks.

To read all about the Zimbra mail platform, open up the Zimbra Web Client User Guide. This pdf document will walk you through all the features and functions that will be available after the migration.

Grab the popcorn and watch a 1 hour and 53 minute webinar detailing the features and functions of the Zimbra Webmail Client.