Alerts
FRAUDULENT EMAIL – REQUESTS TO RUN TESTS ON YOUR COMPUTER

Customers have reported receiving an email stating the individual is with your local internet service provider, and that GRM Networks asked them to run some tests on the customers’ computers.  A picture of one such email is below.  Please be aware that these are FRAUDULENT messages and are NOT from GRM Networks.  Please DO NOT click on the message, visit any website they link, or download or run any files they ask you to run.

Remember, always delete an email if it looks suspicious or is from an unknown sender.  If you have questions about yur email account or Internet service, please call technical support at 1-800-721-2577.

PHONE SCAMS

Customers have recently reported receiving phone calls stating they are due a refund for tech support from a foreign company.  Please be aware that calls such as this are DECEPTIVE and FRAUDLENT and ARE NOT from GRM Networks.  Please do not give out any personal information to anyone you are not familiar with.

If you have questions about your GRM Networks account, please call your local business office at:

  • Princeton: 800-451-2301
  • Bethany: 800-551-1930
  • Leon: 800-551-1940

Every year, thousands of people lose money to telephone scams – from a few dollars to their life savings. Scammers will say anything to cheat people out of money. Some seem very friendly – calling you by your first name, making small talk, and asking about your family. They may claim to work for a company you trust, or they may send mail or place ads to convince you to call them.

If you get a call from someone you don’t know who is trying to sell you something you hadn’t planned to buy, say “No thanks.” And, if they pressure you about giving up personal information – like a credit card or Social Security number- it’s likely a scam.
For more information on how to handle unwanted calls go to www.consumer.ftc.gov.

INTERNET SCAMS

Please see the information below about computer scams which might be affecting our customers. As we are notified of these scams, we are taking the appropriate action to contact the authorities who research and prosecute these scammers.

Scam Alert Reported by GRM Networks’ Customers

Customers have reported seeing messages in their email or web browser promoting $1000 Wal Mart gift cards from GRM Networks. Be aware that these are FRAUDULENT messages and are  NOT from GRM Networks. Please do not click on the messages or give out any of your personal or account information. Always remember, if it sounds too good to be true, it is probably a scam.

Remember, always delete an email if it looks suspicious or is from an unknown sender.

If you have questions concerning your email account or Internet service, please call technical support at 1-800-721-2577.