GRM Internet Service

Web Email


We have had multiple reports of our customers receiving an email asking them to provide their username and password.  WE DID NOT SEND THIS EMAIL, IT IS A PHISHING ATTEMPT. Do not respond to a message that asks for your username and/or password. Below is a sample of the emails that some have received.

This message was sent automatically by a program on Webmail which periodically checks the size of inboxes, where new messages are received. The program is run weekly to ensure no one’s inbox grows too large. If your inbox becomes too large, you will be unable to receive new email. Just before this message was sent, you had 18Megabytes (MB) or more of messages stored in your inbox on yourWebmail To help us re-set your SPACE on our database prior to maintain your INBOX, you must reply to this e-mail and enter your: Username {……….} and Password {…………..} You will continue to receive this warning message periodically,If your inbox size grows to 20 MB, then a program on Bates Webmail will move your oldest email to a folder in your home directory to ensure that you will continue to be able to receive in coming email.You will be notified by email that this has taken place. If your inbox grows to 25 MB, you will be unable to receive new email as it will be returned to the sender. After you read a message, it is best to REPLY and SAVE a copy. Thank you for your cooperation

With GRM Networks’ Web email, you can send and receive email through your account from anywhere that you have internet access*. Now you don’t have to worry about missing important emails when you’re away from home.


  • Read email
  • Reply to email
  • Forward email
  • Compose new email
  • Delete email, one or more at a time
  • Create multiple folders to store your email
  • Create an address book to keep track of all your family and friends email addresses

GRM Networks’ Web email is a Web-based email client. As such, it stores the email you receive on the GRM Networks email server. All GRM Networks customer’s emailboxes have a size limit of 1GB. If you do not clean out your emailbox from time to time by deleting some old emails, you may possibly fill up your emailbox over a short period of time. When this happens any incoming email will be sent back to the sender with an error message that your emailbox is full and cannot accept any more email.

Any email that is more than 30 days old may also be deleted from the system from time to time. If you must save any email for longer periods of time it is best to print out a hard copy of the email or download the email with a desktop based email client, such as Outlook Express.

*This access is not guaranteed. GRM Networks cannot control external Internet connections, and therefore you may experience accessibility issues in foreign countries, or rarely with incompatible Internet connections.