QUESTION: What is a DVR?
ANSWER: DVR stands for “Digital Video Recorder.” A DVR allows you to record TV programs to your Skitter TV set-top box.
With Skitter TV DVR, you can:
- Quickly and easily record your favorite shows.
- Automatically record every new episode of your favorite shows.
- Pause and rewind live TV.
- Record one show while watching another.
DVR service is available with Skitter TV for an additional $12.95 per month, and Whole Home DVR service is available for an additional $14.95 per month.
QUESTION: How do I know if Skitter TV is available in my area?
ANSWER: Call our offices in Princeton at 1-800-451-2301, in Bethany at 1-800-551-1930 or in Leon at 1-800-551-1940 and speak with a Customer Service Representative.
QUESTION: Why can’t I see some major league baseball or professional football games?
ANSWER: Skitter TV has no control over the blackout of professional sports broadcasts. The rules for blackouts are complex; please refer to http://mlb.mlb.com/mlb/help/faq_blackout.jsp for baseball and http://en.wikipedia.org/wiki/National_Football_League_television_blackout_policies for football.
QUESTION: Do your technicians calibrate televisions?
ANSWER: No, they do not.
QUESTION: Will CAT-5 or CAT-6 work for Skitter TV service?
ANSWER: Yes, indoor CAT-5 or CAT-6 wiring will support Skitter TV service.
QUESTION: Must I have phone and Internet service to have Skitter TV?
ANSWER: All Skitter TV plans require a landline telephone connection or an Internet only connection. Non-Internet customers must pay a $21 per month DSL charge.