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Maintenance and Construction Notices

Scheduled System Maintenance

At this time, there is no scheduled system maintenance.

If you have questions concerning your service, please call the 24/7 tech support line at 800-721-2577.

Fiber-to-the-Premise Construction Update

March 31, 2023

We’re stepping into spring ready to resume our fiber-to-the-premise construction in the rural areas of the Ridgeway and Gilman City exchanges. As always, Mother Nature plays an important role in our progress, but we anticipate contractors will be in this area over the next several months working to complete these fiber upgrades. Information about the new fiber network will be sent to customers in the Ridgeway and Gilman City exchanges once their cutovers begin.

This construction is one more step in our pledge to bring fiber internet to our entire service area.

Fiber-to-the-Premise Construction Update

December 7, 2022

As 2022 draws to a close, we want to take a minute and reflect on the year’s successes. This year, we completed 410 miles of fiber-to-the-premise (FTTP) construction bringing fiber connectivity to the Missouri exchanges of Bethany, Sheridan, Cainsville and Spickard. We have begun construction in the Missouri exchanges of Ridgeway and Gilman City.At the end of October, we were awarded a $15.7 million grant from the United States Department of Agriculture that will allow us to build fiber broadband internet access to the exchanges of Barnard, Brimson, Darlington, Jamesport, Mt. Moriah and Washington Center. All of these exchanges are located in Missouri and once this construction is completed, we will have fulfilled our pledge to provide all our customers access to fiber broadband internet. GRM Networks will be 100 percent fiber!Fiber construction is exciting and important. Our contractors and our employees should be commended on completing construction in these exchanges. We look forward to a busy 2023.

We appreciate your understanding and patience as we work to fulfill our pledge to bring fiber to all customers. Thank you for allowing us into your homes and businesses to serve you. We apologize for any inconvenience this may cause. If you have questions or concerns please contact the Bethany business office at 800-551-1930 or the Princeton business office at 800-451-2301.